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Additional information
My account
Orders, subscriptions & refunds
- Order not activated after purchase
- How to request a refund
- Cancelling a webshop order
- Canceling a subscription
- Shipping / Delivery information
- How do I check the status of my order?
Legal & Privacy
- General Data Protection Regulation(GDPR) - What does it mean for me ?
- TomTom Speed Camera service and the law
- Unauthorised TomTom support website scams
- Stop sharing information with TomTom
- Safety and security tips for your navigation device
- Download my TomTom data
Discontinued
- Recycle your TomTom device
- MyDrive mobile app discontinuation
- GO Ride app discontinuation
- TomTom Sports discontinuation
- TomTom Discussions community closure
- Support to MapShare updates is discontinued
Using TomTom Services
- Repair Letters Are Going Digital!
- Important Announcement: Delays in Repairs and Replacements.
- EV charging stations
- Reporting truck routing issues
- Speed camera alerts stop working
- Connecting to TomTom Services