Chat is currently closed. Chat is open between 09:00 and 17:30 AEST
How can we help?
Search for Answers
Heads up - Internet Explorer is no longer supported
Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. For a better, safer experience, please use a different browser or
Thank you for your feedback!
Was your visit helpful?
Do not ask again.
Hello! Looks like you are in:
Purchases made on this site ship to addresses in United Kingdom only.
Continue in United Kingdom
Shop in: The Netherlands
How to install maps and updates with MyDrive Connect
Welcome to TomTom Support
New articles and comments
Updating the software on your navigation device (TomTom HOME)
Installing TomTom HOME
No maps found (TomTom HOME)
Your navigation device is not recognised (TomTom HOME)
Restoring your navigation device
Transferring favourites and POIs to your new device
TomTom HOME error messages
Installing a map on empty memory card (TomTom HOME)
Re-downloading a map (TomTom HOME)
Reinstalling TomTom HOME
TomTom HOME compatibility
How do I prepare my USB device for map updates for my Peugeot Boxer / Citroën Jumper Radio Nav?
How do I install my map onto my Peugeot Boxer / Citroën Jumper Radio Nav?
How do I download a map using TomTom HOME?
How do I switch between the internal memory and the memory card? (TomTom HOME)
Updating your Carminat TomTom / Carminat TomTom LIVE
Installing a map on Uconnect 5" Radio Nav
Preparing USB device for map updates for Uconnect Radio Nav
Error: TomTom Home installation aborted
Activating LIVE Services on built-in navigation device
Maps available for Carminat TomTom (LIVE)
Manually installing a map
Making a backup of your navigation device
Getting support for Uconnect Radio Nav
Carminat SD card not recognised by TomTom HOME
Restoring speed camera locations on navigation device
Restoring a map from a backup (TomTom HOME)
Downloading and installing voices (TomTom HOME)
Restoring your built-in navigation device
Available Map Zones (TomTom HOME)