Additional information

About my account

• Manage your payment details
• Error: Try again later when linking device (MyDrive Connect)
• How to check if your device is linked to your TomTom account
• Help with logging in
• Removing a device from your TomTom account
• Log in with your social account

See all 11 articles See all 11 articles

Orders, subscriptions & refunds

• Managing your subscription: auto-renewal, cancellation and refunds
• Why am I being charged for a subscription?
• Getting TomTom Speed Cameras
• TomTom Traffic subscription
• How to request a refund
• Order not activated after purchase

See all 16 articles See all 16 articles

How-to guides

• Planning routes using latitude and longitude coordinates (TomTom HOME)
• Planning routes using latitude and longitude coordinates (MyDrive Connect)
• Setting and changing your home location
• Finding the serial number of your device
• Changing the volume on your navigation device
• Voice instructions on your navigation device

See all 21 articles See all 21 articles

Repairs and warranty

• How do I check the status of my repairs?
• Repair Letters Are Going Digital!
• Out of warranty repair fee
• Recycle your TomTom device

See all 4 articles See all 4 articles

Using TomTom services

• TomTom map coverage
• Traffic services purchased but not available on your device
• TomTom Traffic coverage
• Extending services like Traffic or Speed Cameras
• Activating services using QR codes
• Important Announcement: Delays in Repairs and Replacements.

See all 17 articles See all 17 articles

Legal & Privacy

• Managing your data and privacy
• Are speed camera warnings legal?
• Unauthorised TomTom support website scams
• Stop sharing information with TomTom
• Safety and security tips for your navigation device
• Download my TomTom data

See all 10 articles See all 10 articles