Visit our Support Site or browse through our Support Videos for user manuals & quick answers from specific troubleshooting steps to general information on TomTom devices and services.
You can also visit the Discussions community to get help and tips from fellow TomTom customers.
To get in touch with one of our Customer Care team members, follow the steps below:
- If you are not logged in to your TomTom account, click Sign in at the top-right of our support site to log in or register an account.
We want to make sure that any personal information you share with us is well protected. To ensure this, you must be logged in to your personal account to get in touch with one of our Customer Care team members.
- Once you are logged in, click Contact us in the bottom-right corner of the site to see our chatbot who will suggest useful articles that can help you.
- If you don't find an answer, our chatbot will show you the available contact options and can redirect you to a support representative.