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How to contact TomTom support
Visit our Support Site or browse through our Support Videos for user manuals & quick answers from specific troubleshooting steps to general information on TomTom devices and services.
You can also visit the Discussions community to get help and tips from fellow TomTom customers.
To get in touch with one of our Customer Care team members, follow the steps below:
- If you are not logged in to your TomTom account, click Sign in at the top-right of our support site to log in or register an account.
We want to make sure that any personal information you share with us is well protected. To ensure this, you must be logged in to your personal account to get in touch with one of our Customer Care team members.
- Once you are logged in, click Contact us in the bottom-right corner of the site to see our chatbot where you can get the answer to your questions.
- If wish to speak to a support representative just wait a few seconds and then click Get in touch when the button appears, and you can choose to open a chat or send an email.
