Every day, at TomTom, we work very hard to bring you the best navigation experience ever. A big part of this work is to continuously improve the quality of the maps, services, and the software on which your navigation device functions.
It has become clear that some of our older generation devices do not have sufficient resources to function to our latest standards. Therefore, the TomTom VIO device will no longer be supported and the TomTom VIO mobile app will be removed from the App Store and Google Play by the 31st of January 2022.
How will this affect you?
If you delete the VIO app you won't be able to reinstall it, as it is no longer available in the App Store or on Google Play.
Your VIO device and app might continue to function. However, depending on your phone and its operating system they may stop functioning in the future, and the VIO will not work without the app. If your phone installs an update to its operating system, it's also possible that the VIO app is removed after the update.
If you have purchased a TomTom VIO less than two years ago, we would like to offer you a subscription to our new GO Navigation app to thank you for your loyalty. To claim this offer, or for any other questions regarding this you might have, please Contact us
Please keep the proof of purchase handy to help us assist you faster.