Step-by-step instruction for downloading your data can be found below:
Download your Sports data
If you wish to download your Sports data click here and select Download all your data .
Download your MyDrive / RoadTrips data
To download your MyDrive data, follow the steps below:
Download your MapShare reports
If the report is submitted through the navigation device it cannot be downloaded.
To download your MapShare reports submitted through the Online MapShare reporter follow the steps below:
- Go to www.tomtom.com/mapshare/tools and click on My previous reports .
Enter the report id in the box provided under My Reports and click on the download icon.
You can also enter multiple report IDs separated by commas to download multiple reports at once. If you wish to download all the reports, click on the download icon without filling in a report ID.
- After the request is submitted, you will get an email on the registered email address with a link to download this data.
You can also request a complete download of all your TomTom data. To request a full data download please fill the Online form .
Download your support requests
To access all of your support requests from when you've contacted TomTom Customer Care, follow these steps: