Updating your navigation device

To get the most out of your TomTom product, it is important that you keep it up-to-date.

Depending on which device you have, your sat-nav will update through one of the following ways:

Update your device over Wi-Fi  Learn more

Update your device with MyDrive Connect  Learn more

Update your device with TomTom HOME  Learn more

I'm not sure which device I have!

If you're unsure of which device you have or how to update it, you can enter the first two characters of your device’s serial number in the search bar at the top here on our support site.

For example, if the serial number of your device is QJ2193G00556, simply enter QJ and make a search. The search results will show you the relevant Device Details article for your model, where you can see product specifications as well as how to update your device.

For help finding the serial number of your navigation device, please watch this video: