Get started with Tom

Note: It's important that you pair with Tom from within the TomTom app, not from your phone's settings.

To pair Tom with your phone, follow these steps:

1. To power on Tom, press and hold the top button until the lights turn on.
2. From the TomTom app menu, tap Add Tom device.
3. Tap Pair device.
4. Tap Allow so the TomTom app can access your Tom.
   A green light signals that Tom is connected to your phone.
5. Tap Get started.

See here which permissions are needed for pairing.

Pairing
Power on For the first time of use, hold the top button for 3 seconds to power on Tom. A white light appears confirming Tom is powered on.
Pairing mode and auto-start When Tom tries to pair to a smartphone, it lights up white. When pairing is successful, the color changes to green.
Pairing unsuccessful A pulsating white LED indicates Tom is unable to pair to a smartphone.
Heartbeat A pulsating green LED is indicating a successful connection between Tom and the smartphone. This heartbeat repeats every 10 seconds

Your device has a one-month battery life under normal conditions. Use the USB-C cable (included) to charge your device. The USB adaptor allows you to charge your device using a USB-A plug.

Tom can be mounted on any dashboard in any car, but do consider the following:

• The 3M adhesive on the mount is single-use and cannot be reused once applied.
• Properly clean the surface to remove all dust and dirt.
• The mount must be firmly attached to the dashboard – preferably on the flattest possible surface.
• The device should not obstruct your view of the road.
• Avoid placing the product:
  • In direct sunlight
  • On LCD or other screens/displays.
  • On surfaces that have airbags behind the dashboard/interior covers.

Your Tom switches on automatically as soon as you depart. The device alerts you for various situations on the road.

But you can also help your fellow drivers by reporting speed cameras and road hazards. Here's how:

• Spotted a speed camera? Tap the centre button once.
• Road hazard on your way? Hold centre button for 1.5 seconds.
• Getting notified about a phantom camera? Tap the button at the top to dismiss the notification.

More info on colours and alerts: tomtom.com/tom-alerts

You can adjust Tom settings in the TomTom app. Go to the Main Menu > Tom for the following settings:

Sounds & lights

• Set the volume of the beeps coming from Tom.
• Adjust the brighness of the LEDs.
• Enable or disable the heartbeat that indicates that Tom is connected.

Alert preferences
Enable or disable the following alerts:

• Cameras
• Traffic
• Road hazards
• Speeding