The battery of your navigation device cannot be replaced. In case your battery performance is not satisfactory, check the following suggestions.
It is important to charge the device battery properly, so here are some guidelines for charging your device:
- We recommend that you first try to charge your device for at least 2 hours. Then soft reset your device .
- Try charging the device using a different power source (for example with a USB cable or a wall charger).
- Make sure the cable is connected directly to the device, and not to the windscreen mount while charging.
- Newer devices like the GO Discover, GO Exclusive and GO Camper Max requires an output charge of 5V/2.4A .
- Do not charge the device using the vehicle’s own USB port as in some vehicles the power source from that outlet may not be sufficient.
- The battery life also depends on the connected services used on device, the screen brightness, and more.
- The battery of your navigation device will hold power for a maximum of 2-3 hours with a full charge.
TomTom devices are designed to be used while on charge, so we recommend you always keep your TomTom device connected to a power source while in use.
To extend the battery life of your navigation device, there are some settings you can change.
For example, when using your device away from your car, reducing the screen brightness and volume may significantly extend battery life.
Find your device below:
Select Device
All
Steps for devices:
GO 40, GO 50, GO 51, GO 60, GO 61, GO 400, GO 500, GO 600, GO 510, GO 610, Rider 410, Rider 400, Rider 40, GO 5000, GO 6000, GO 5100, GO 6100, Trucker 5000, Trucker 6000, START 40, START 50, START 60, Start 42, Start 52, Start 62, VIA 52, VIA 62, GO 520 Wi-Fi, GO 620 Wi-Fi, Rider 500, Rider 550, GO 5200 Wi-Fi, GO 6200 Wi-Fi, GO PROFESSIONAL, VIA 53, GO Basic, GO Classic, GO Essential, GO Premium, GO Comfort, GO Supreme, GO Navigator
-
Screen brightness: 50%
Settings menu > Appearance > Brightness > Move the Day brightness slider to 50% or lower
-
Volume: 30%
Main menu > Slide the volume control to 30% or lower
-
Battery saving preferences: ON
Settings menu > System > Battery settings > Enable Sleep automatically when disconnected from power
Steps for devices:
GO 800/1000/2000 series, GO LIVE Top Gear edition, Via series, Start 20 series, Start 60, Blue&Me TomTom 2 LIVE, Sony XNV, TomTom Connect, Mazda Navigation System NB1 (LIVE)
-
Screen brightness: 50%
Settings > Brightness settings > Day colour brightness = 50% or lower
-
Volume: 30%
Settings > Volume settings > Volume = 30% or lower
-
Bluetooth®: OFF
Settings > Connections > Disable Bluetooth®
-
Battery saving preferences: ON
Settings > Battery saving settings > Dim screen between instructions
Steps for devices:
GO x50, GO x40, GO x30, GO x20, GO x10, GO
XXL, XL LIVE, XL, ONE
RIDER 2nd edition, RIDER 1st edition
Blue&Me TomTom, ECLIPSE II, Toyota Aygo Connect Multimedia
-
Screen brightness: 50%
Change preferences > Brightness preferences > Day colour brightness = 50% or lower
-
Volume: 30%
Change preferences > Volume preferences > Volume = 30% or lower
-
* Bluetooth®: OFF
Change preferences > Bluetooth® preferences > Disable Bluetooth®
-
* Battery saving preferences: ON
Change preferences > Battery saving preferences > Turn off screen between instructions
-
* FM Transmitter: OFF
Change preferences > Speaker preferences > Select internal speaker for instructions & music
-
Light sensor: OFF
Change preferences > Brightness preferences > Deactivate both options at the bottom
* Not available on all TomTom devices
Steps for devices:
Rider (2013), Rider Pro, Urban Rider
-
Screen brightness: 50%
Options > Brightness preferences > Day colour brightness = 50% or lower
-
Volume: 30%
Tap the left-hand side of the status bar in the Driving View. Then lower the volume to 30% or less
-
* Battery saving preferences: ON
Options > Battery saving preferences > Turn off screen between instructions
Steps for devices:
XL ², Start ², Start
-
Volume: 30%
Tap the bottom left corner of the Driving View.
Then move the slider to the left.
Volume = 30% or lower