You can find most answers to your questions on our support pages. We have:
- Support Videos
- Help articles for sat navs
- Help articles for apps
- User manuals and Get-started pages for your new device
Get in touch with a member of our Customer Care team by messaging us.
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Click Contact us and send your message.
You might be asked to log in to send a message.
- A team member responds to you within an hour during working hours. Outside working hours, you may receive a response on the next business day.
- After sending your message, a ticket ID is created. It may take 5-10 minutes for a ticket ID to appear in your account.
Request a refund is the quickest way to get a product or a service refunded.
The auto-renewal of your subscription you can cancel in your account.
If you identify any safety risks associated with this TomTom product, please contact us at productsafetyquestions@tomtom.com.