Support
Apps
Tom by TomTom
TomTom app
GO Navigation - Car
GO Expert app
/
Nothing
Nothing
Nothing
Nothing
See all mobile apps
Products
Car
Motorcycle
Camper and Caravan
Large Vehicles
In-dash navigation
Accessories
See all Sat Navs
Update
Maps
Speed Cameras
LIVE services
Traffic info
Voices
Premium Services
How to update
Update available
See all services
Account details
Available updates
Orders
Content and Devices
Subscriptions
Repairs
Support Tickets
Support
/hc/theming_assets/01HZHE1KDN47TGYAHVV3A0EBF9

Updating Tom firmware

Updates to the firmware of our road alert assistant Tom are handled by the TomTom app, available for Android and iOS.

Make sure Tom's battery charging level is above 20%.

To check for and install firmware updates for Tom, follow these steps:

  1. Open the TomTom app on your phone and make sure Tom is connected.
  2. In the app, tap the menu button in the top left.
    If an update is available you're shown Tom Update available.
  3. Tap Update available.
  4. Tap Firmware update available.
  5. Tap Install now.
    The update is installed on your road alert assistant.

Tom is now up-to-date.

Was this article helpful?
332 out of 511 found this helpful
How would you improve this article?
Submit Feedback
chatbot_section_filter_29508316339730

Need help updating your device?

Select the option for updating your device

mydrive_connect_device mydrive_connect_device mydrive_connect_device
/hc/theming_assets/01K9A5FYM318D9GPXN6ATHPFE1 https://download.tomtom.com/support/cc/help/assets/Bongo/01-article-bubble-bongo-english.gif
default
Hello! Looks like you are in:
default
The Netherlands
Support articles and videos will only be relevant for products sold in {countryName}
Heads up - Internet Explorer is no longer supported
Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. For a better, safer experience, please use a different browser or upgrade here.