When you first start navigating or perform a reset, your device asks for permission to collect some information about your use of the navigation device. The information is stored on the device until we retrieve it. We use it anonymously to improve our products and services. If you use LIVE services, we will also use your location information to deliver the services to you.
You can change whether you share this information with us at any time. The method used to stop the sharing of information with TomTom depends on your type of navigation device.
Devices connecting to MyDrive Connect
- On your navigation device, tap the screen to open the Main menu.
- Tap Settings .
- Tap Me and my device .
- Tap My information .
- Tap Yes to start sharing or No to stop sharing.
Devices connecting to TomTom HOME
- Start TomTom HOME on your computer.
in the HOME menu and select
Mac: Click TomTom HOME in the HOME menu and select About HOME...
- Select the General tab.
- Deselect Sharing preferences at the bottom of the screen.
Navigation app for iPhone/iPad
- Tap the screen to open the Main Menu.
- Tap Change Settings .
- Tap Advanced .
- In the Information Sharing pane, switch off information sharing.
Note: If you choose not to share this information, you will no longer receive LIVE services. This is because LIVE services need to send the location of your device to TomTom in order to receive the traffic information related to where you are. The end date of your subscription remains the same, even if you do not share this information with us.
See also: www.tomtom.com/safeguarding-your-data .