Update your navigation device
Select the option below to let our chatbot help you updating your device. For faster assistance keep your device serial number ready. Watch the video to find your device serial number.
Watch the video
This video shows you where to find the serial number of your navigation device. Your serial number can be found on a barcode sticker on the outside of your device, and in this video we show you several different locations where you can find this sticker. If you have a device that updates with MyDrive Connect you can also find your serial number and other useful information through the menu of your device. To see how, click the relevant link below: Devices produced before 2013 - https://www.youtube.com/watch?v=k2IatV4AFfQ Devices produced 2013 and onward - https://www.youtube.com/watch?v=8yxhkBXa4G0
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