You can have a maximum of 10 devices linked to your TomTom account. When you purchase a TomTom map or service, you purchase a license for use on one navigation device. The map or service is assigned to this specific device, and cannot be transferred to or shared with other devices linked to the same account.
If you sell or give away a navigation device that has maps or services assigned to it, they stay assigned to the device and cannot be transferred to another device.
Purchased items not available for download?
When you purchase maps or services, make sure you select the serial number of the device you want to use the service with. Otherwise, you will not be able to use the item or service with that device.
In the Details step during checkout a device that’s linked to your account will be automatically selected. If you want to assign the order to a different device, follow the instructions below the name and serial number before completing the order.
Important : If the relevant device is already linked to your account, do not select “Other” from the list, as this may not activate the purchased map or service on your device.
If the device is not linked to your account or the device is not selected while placing order, an email is sent to link the device after the order is confirmed. Once the device is linked to your account, the order gets activated.
Finally, if the device you wish to use is already linked to your account but your order was not assigned to it, please contact support for further assistance.