Heads up - Internet Explorer is no longer supported
Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. For a better, safer experience, please use a different browser or upgrade here.
You need to have MyDrive Connect installed on your computer in order to communicate with your device. If you do not have MyDrive Connect installed, see How do I install MyDrive Connect on my computer?
When you start up MyDrive Connect you see the name of your device and the connection status on the main screen.
If your navigation device shows as not connected, check the connection between your navigation device and your computer .