Issues updating your device with MyDrive Connect

If you are unable to update your navigation device in MyDrive Connect, please have a look at the error messages or scenarios described below.

We are working on resolving these issues as quickly as possible, and we will update this page as soon as we have more information.

Alert: "MyDoom A Worm Code Execution"

While updating a map in MyDrive Connect, some users might get a virus alert warning saying:

“MyDoom A Worm Code Execution”

We confirm that both the map package and our download location are well protected and safe. Also, we are working with the antivirus software provider to find a solution as soon as possible.