GO Expert app on Android won't start

We're aware of an issue that may prevent GO Expert from starting on some Android devices. We're working on a fix and will update this article when it's available. In the meantime, this workaround helps most users:

1. Clear the app cache and data in Android:
   On your phone, go to Settings > Apps > TomTom GO > Storage. Tap Clear cache, then tap Clear data.
2. Restart your phone.
3. Turn on airplane mode:
   On your phone, go to Settings > Connections > Airplane mode.
4. Open the GO Expert app.
5. Go to the Main Menu > TomTom Services and disable all services except Traffic, Speed Cameras & Live Data.
6. Turn off airplane mode.

You should now be able to start the app. Thanks for your patience while we work on a permanent fix