This article explains how to purchase, renew the TomTom Speed Camera service, and how to get the latest speed camera locations onto your device. It also helps resolve issues if they don't appear after purchase.
- Purchase or renew Speed Cameras subscription
- Installing speed cameras locations
- I’ve purchased the Speed Cameras service but the locations aren’t available for download
Before purchasing a Speed Cameras subscription
- Check speed camera coverage for your country or region. See: TomTom Speed Camera and Danger zone coverage.
- Log in with the same TomTom account you plan to use on your device.
Purchase or renew Speed Cameras subscription
1. Log in to your TomTom account.
2. Click the purchase link to purchase or renew a subscription.
Installing speed camera locations
Wi-Fi® connected devices
- Connect your device to a Wi-Fi® network.
- Make sure you’re logged in with the same TomTom account on your device.
- Go to Settings > Updates & New Items.
- Download speed cameras locations when they appear.
Note: If you’ve just purchased the service, it may take a few minutes for them to appear.
Important:
Updates to the map on your device include updates to speed camera locations for the following devices. They are not offered as separate updates.
GO Advanced, GO Camper, GO Camper Max 2nd Generation, GO Camper Max, GO Camper Tour 2nd Generation, GO Classic 2nd Generation, GO Classic Lite, GO Superior, GO Discover, GO Exclusive, GO Expert Plus PP, GO Expert/ GO Expert Plus, GO Navigator, GO Navigator 2nd Generation, GO Professional 2nd Generation
MyDrive Connect devices
- Connect your device to your computer.
- Open MyDrive Connect and Log in.
- Go to My Content or View Updates.
- Download speed cameras.
After downloading, ensure speed cameras warnings are turned on, see Enabling and disabling speed camera warnings.
I’ve purchased the Speed Cameras service but the locations aren’t available for download
If the speed cameras locations are not offered as update after purchase or renewal, try these steps:
- Restart your device and check for updates again.
- Confirm your order is visible and active in https://www.tomtom.com/account/details.html#orders.
- Make sure you’re logged in with the same TomTom account on the device used to purchase the speed cameras.
- Check that your device is connected to Wi-Fi® or MyDrive Connect.
If your order shows as completed but not activated, see: Order not activated after purchase.